In the humid, bustling heart of Colombo, the skyline is shifting. Where military checkpoints once defined the geography of the city during Sri Lanka’s nearly three-decade-long civil war, high-rises and cosmopolitan avenues are now emerging. It is here, at this nexus of historical trauma and rapid modernization that real change is happening. We had a chat with Rifaz, the former outgoing Head of Corporate Communications at MAS Intimates, a division of MAS Holdings.
A seasoned communicator and a newly published author, Rifaz is a man who exists in the hyphenated spaces between cultures. Our conversation traversed his tenure at one of the world’s largest apparel tech manufacturers, his literary debut, Paper Planes, and the complex economics of empathy in the C-suite.
The Book Analogue
Paper Planes
This period of exile and return forms the backbone of his book, Paper Planes. It is a personal accounting of Sri Lanka then and now—a meditation on how a nation recovers from conflict and how an individual reintegrates into a home that has changed in his absence. "Colombo used to be reserved for the high class, diplomats, and foreigners," he observes, noting the democratization of space in the capital. "To walk these streets freely now is a reclamation."
The Outsider’s Gaze
Before returning to Sri Lanka two years ago—shortly after the devastating Easter Sunday bombings—Rifaz spent a significant chapter of his life in Hong Kong. It was there, amidst the glass towers of global finance, that he truly confronted the nuances of identity.
"Living in Hong Kong as a brown-skinned person forces a certain level of introspection," Rifaz notes, his tone measured but candid. He describes the experience of navigating a hyper-capitalist society while grappling with the invisible hurdles of race and integration. Rather than retreating, he leaned into the discomfort, volunteering with impact-led organizations to bridge the divide between the expat elite and local realities.
This period of exile and return forms the backbone of his book, Paper Planes. It is a personal accounting of Sri Lanka then and now—a meditation on how a nation recovers from conflict and how an individual reintegrates into a home that has changed in his absence. "Colombo used to be reserved for the high class, diplomats, and foreigners," he observes, noting the democratization of space in the capital. "To walk these streets freely now is a reclamation."
MAS Holdings: Scaling Empathy
Rifaz’s return to Sri Lanka coincided with his role at MAS Holdings, a manufacturing behemoth supplying the world’s premier luxury and sportswear brands. For an executive audience, the scale of MAS is staggering: a workforce of 100,000, deeply integrated into the global supply chain. However, it is their ethos—hinged on Tech, People, and Sustainability—that Rifaz finds most compelling.
"We often talk about CSR in the abstract," Rifaz says. "But at MAS, the impact spills over directly into households."
He highlights a specific, brilliant intersection of cultural intelligence and rewards systems: The Gold Coin System. In an industry often criticized for labor practices, MAS developed a reward scheme where long serving employees are rewarded with gold, in appreciation of their long service..
"It is culturally astute," Rifaz explains. "In our region, gold is not just jewelry; it is a secure asset class. It survives currency devaluation and inflation. It is a safety net."
Tradition as a Double-Edged Sword
Perhaps the most provocative insight from our conversation was Rifaz’s take on the "scars" of culture. While the West often fetishizes Eastern tradition, Rifaz argues that an over-adherence to the past can stifle innovation.
"Roots are essential for stability," he posits, "but they can also be a deterrent." He suggests that for Sri Lanka to move beyond the remnants of war and economic volatility, there must be a willingness to challenge societal constraints. This philosophy extended to his work in communications, where he sought to shift the narrative from one of mere "resilience"—a word often used to romanticize suffering—to one of proactive innovation and global competitiveness.
The Future of Communications
As he steps away from his role, Rifaz leaves behind a blueprint for how modern corporations should engage with the world. The future of communications, he argues, is not about press releases; it is about tangible social impact. Whether it is through the MAS Foundation’s sustainability mandates or the empowerment of a single seamstress, the story is in the making.
Rifaz represents a new breed of thought leader: globally exposed, culturally rooted, and unafraid to critique the systems he operates within. His journey reminds us that in the world of high-stakes business, the most valuable currency remains the human story.
“MAS Holdings is a global apparel-tech conglomerate, setting the industry benchmark for sustainable and ethical manufacturing. In our relentless pursuit of innovation, we collaborate with the world's leading brands and nurture partnerships that have changed the course of the apparel industry.
With technology at our forefront, sustainability remains at the core of everything we do, making us one organisation that is revolutionising an entire industry. Learn more “
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